This research report uses the Ranking Digital Rights (RDR) Corporate Accountability Index methodology to analyse the policies of eight telecommunications companies operating across four African countries — Tanzania, Uganda, Zambia, and Zimbabwe. Specifically, to evaluate and record how each company’s disclosed policies and practices affect people’s rights to freedom of expression and privacy. For each of these four countries, we selected the two biggest telecommunications companies in terms of subscribers. These companies are, Airtel and Vodacom in Tanzania; Airtel and MTN in Uganda; Airtel and MTN in Zambia; and Econet and Net One in Zimbabwe. In addition to evaluating the prepaid mobile services, this study also analyses the mobile money, or “digital wallets,” services that each company provides.
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