There is a significant cybercrime crisis in Zambia, involving issues such as money fraud, bank hacking, surveillance, Internet abuse, and cyberbullying, which have affected the community for years. The society lacked awareness about digital security and their privacy rights. Without existing cybersecurity laws, prosecuting cybercrimes was challenging. The Greater Internet Freedom’s local partner, the Zambian Cyber Security Foundation (ZCSIF), emerged as the first institution to collaborate with the government to enhance digital hygiene in the country.
“We noticed a significant gap, with no institution stepping up to provide the necessary support during critical times. We stepped in and partnered with the government to promote cybersecurity and digital security nationwide. Our efforts included numerous TV programs, radio broadcasts, several roadshows, and various awareness initiatives across the country,” says John Tshinseki, president of ZCSIF.
Most of the work done by ZCSIF has been sustained by the GIF project, as it provided the resources necessary to address various digital security issues.
“GIF has been a lifeline for us, significantly boosting our efforts. Since its introduction, we have accomplished a great deal. There is much to say about the profound impact GIF has had on our work in Zambia,” explains John Tshinseki.
Through the GIF project, ZCSIF has conducted digital security audits and needs assessments for media outlets and CSOs. Additionally, it has provided free antivirus software, VPNs, and Windows licenses. This project has enabled ZCSIF to identify and address numerous digital security gaps, significantly enhancing the overall digital hygiene of the project’s beneficiaries.
“We discovered that CSOs and media outlets were using unlicensed Windows and Office software, faced numerous virus issues, and had poor digital safety practices. GIF significantly boosted our efforts by enabling us to provide antivirus software and other essential resources to enhance their safety and operations,” explains the ZCSIF president.
Regarding capacity building, with GIF support, ZCSIF conducted numerous digital security trainings for end-users and community experts, targeting the public and human rights defenders. Participants received essential tools and tips, leading to a noticeable increase in knowledge and recorded improvements in digital safety practices.
The local community is growing with heightened awareness of digital hygiene. Despite Zambia’s recent progress, there is still much work to be done in advancing Internet freedom, digital rights, and security.
